HP CR End User Interface requirements

Basic requirements

IMPORTANT:  You can install HP CR End User Interface on the system running the HP CR server. If you install the HP CR End User Interface on a system that is not running the HP CR server, you must configure DCOM permissions so that the End User Interface server can access the HP CR server DCOM objects.

The requirements for the HP CR End User Interface are:

Note:  For IIS v7 or later, configure to allow Active Server Pages. This configuration is located in the Web Service Extensions node in the IIS console tree.

Supported Email Applications

Note:  The HP CR End User Interface user can choose an email address from the Microsoft Outlook Address Book only if the Outlook client is installed and configured on the client system. (Also see Enabling the Address Book lookup functionality.)

When HP CR End User Interface is configured to integrate with an Address Book for a supported email application, the email application must be selected as the Windows default email application. For more information, consult Windows help.

User requirements: email account

The HP CR End User Interface users must have an email account created for them using the mail server (Microsoft Exchange Server).

IMPORTANT:  The mail server for any email account created must be installed on the same domain where the HP CR server is installed.

This is necessary because the HP CR End User Interface queries the Active Directory attributes like “mail” and “proxyAddresses”. The “proxyAddresses“attribute is added to the Active Directory properties only if an Microsoft Exchange Server is installed in the same domain as the Active Directory.

User requirements: full permissions

IMPORTANT:  Full permissions to the web client installation folder for all domain users (including the application pool account user) is required when the End User Interface is installed to a non-default location with a custom virtual directory name.