Displaying multiple email accounts

The HP CR End User Interface displays all email accounts associated with a user. However, if you want, you can configure the HP CR End User Interface to display only the primary email address for each user. This is useful if users have multiple email addresses associated with their user records in Active Directory.

For example, if ABC company gets purchased by XYZ company, then some users might have two email addresses—one with the ABC domain name, and the other with the XYZ domain name. In this instance, Active Directory defines the primary email address for users as the address with the XYZ domain name. Therefore when you configure the HP CR End User Interface to display only the primary email address of each user, users see faxes associated with the XYZ address only.

To configure the HP CR End User Interface to display only the primary email address of each user:

1. Navigate to \\HP\WebClient\Configuration on the system where you installed the client.

2. Open the view.default.xml file in Notepad.

3. Locate the <ShowAllProxies> node.

4. Set the value to false.
   If you set the value to true, it will show all primary and secondary email addresses.

5. Save and close the file.